Refund Policy – CodiT\/.com
Thank you for choosing coditv.com. We are committed to delivering high-quality IPT\/ services and ensuring customer satisfaction. If you are not fully satisfied with your purchase or subscription, please review our refund policy below.
1. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- Digital Content / Subscription: CodiTV offers a 7-day Money-Back Guarantee on IPT\/ subscriptions from the date of purchase.
- Service Issues: If you experience technical problems or significant interruptions that we are unable to resolve in a timely manner, a refund may be granted at the discretion of our support team.
2. Non-Refundable Items
Refunds will not be issued for:
- Partial or Full Use: If the service has been used, either partially or completely, within the refund period.
- Third-Party Services: Any additional services or products purchased from third parties are governed by their own refund policies and are not eligible through coditv.com.
3. How to Request a Refund
If you believe you qualify for a refund, please follow these steps:
- Contact us at [email protected] with your order or transaction details.
- Provide a detailed explanation of your issue and the reason for your refund request.
- Our support team will review your request and respond within 5 business days.
4. Refund Processing Time
If your refund is approved, please allow up to 10 business days for the funds to be credited back to your original payment method, depending on your payment provider.
5. Contact Us
For any questions or clarifications regarding our refund policy, feel free to reach out to our support team at [email protected].
Note: By purchasing or using services from coditv.com, you agree to abide by this refund policy. We reserve the right to update this policy at any time, with changes reflected on this page.